Privacy Policy
Prime Pest Solutions — Colorado
Effective date: October 3, 2026
This Privacy Policy explains how Prime Pest Solutions collects, uses, and protects personal information when you visit primepestsolutionsco.com, contact us, request pest control services, or communicate with us by phone, email, or text message.
1. Information We Collect
We collect information you provide when you request an estimate, schedule service, submit a website form, or communicate with our team. Depending on your interaction with us, this may include:
- Your name, email address, telephone number, and service or billing address.
- Information about your property, pest concerns, service requests, and appointment preferences.
- Communications, service records, and photos you provide or that are collected in connection with your service.
- Billing and transaction information associated with your services.
- Your communication preferences and records of consent to receive text messages.
Our website and its service providers may also collect technical information, such as your IP address, browser type, device information, pages visited, and interactions with the website, through cookies and similar technologies.
2. How We Use Information
We use personal information to respond to inquiries, prepare estimates, schedule and perform services, send appointment reminders and service updates, process billing, maintain customer records, provide support, improve our website and services, and meet applicable legal obligations. Where you have provided the required consent, we may send promotional communications consistent with your preferences.
3. Mobile Information and Text Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your mobile number or text messaging opt-in data. SMS consent is specific to Prime Pest Solutions and is not transferred to other businesses for their messaging programs.
4. Text Message Communications
If you opt in to receive text messages from Prime Pest Solutions, we may send messages about scheduling, appointment reminders, service updates, billing, and customer support. Promotional text messages are sent only when you have separately consented to receive them.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services.
You may opt out of text messages at any time by replying STOP. You may receive a final message confirming your opt-out. Reply HELP for assistance, or contact us at 720-442-1887 or wecare@primepestsolutionsco.com.
Providing your phone number or viewing this Privacy Policy does not, by itself, constitute consent to receive text messages.
5. Service Providers and Other Disclosures
We may use service providers to support website hosting, scheduling, customer management, payment processing, and customer service. Information made available to these providers is limited to what is needed to perform services on our behalf and is subject to the mobile information and text messaging restrictions above.
We may disclose other personal information when required by law or legal process, or when necessary to protect our customers, our business, or the rights and safety of others. These general disclosure provisions do not authorize sharing text messaging originator opt-in data or consent with third parties.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. You can manage cookies through your browser settings and any cookie preference tools available on the website. Disabling some cookies may affect website functionality.
Third-party websites or customer portals linked from our site may have their own privacy policies. Review those policies when using their services.
7. Information Security and Retention
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No method of electronic storage or transmission is completely secure.
We retain information as needed to provide services, maintain business records, document communication consent and opt-outs, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and the purpose for which it is maintained.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, or to update your communication preferences. We will respond as required by applicable law and may need to verify your identity. Certain records may need to be retained for legal or business purposes.
To stop promotional emails, use the unsubscribe option in the email or contact us. To stop text messages, reply STOP. You may continue to receive necessary non-marketing communications through other appropriate channels.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.
10. Changes to This Policy
We may update this Privacy Policy as our practices or requirements change. Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
Prime Pest Solutions
Phone:
720-442-1887
Email:
wecare@primepestsolutionsco.com
Website:
primepestsolutionsco.com